Website Care Plans

Complete Confidence
With Unlimited Support.

Gain freedom with top shelf website care.

Your website is vital to your business.

She’s more than just a pretty face. Your website should be working hard for you- generating leads, guiding customers, and growing revenue. How can your business survive without your website pulling its weight?

Customers, suppliers, possible new staff and others check out your website to learn whether you’re reliable, trustworthy, high quality, and much more. You want peace of mind that your website will be available for your audience 24/7 without a single interruption.

All software is vulnerable.

Just like any house can get a leaky roof, all software can develop holes if not regularly updated. All software needs updating, even the software that powers your website.

More and more websites are getting hacked every day. If you wait for a serious attack before protecting your website then it may be too late. Hackers aren’t just looking for big targets, they’re looking for easy targets. Don’t be an easy target.

Don’t try this at home.

Seriously, the top mistake businesses make is thinking they can do everything themselves. Don’t think about it. If you make one wrong move trying to maintain your website, it could snowball and crash your business’s entire online presence.

Doing this yourself takes your attention off what you’re supposed to be doing, building relationships with staff and customers.

You wouldn’t do heart surgery on yourself, so don’t try maintaining your website either. Get the experts.

Take advantage of evolving strategies.

Your competitors are innovating (or maybe leading the way) with new strategies to better serve their audience and take yours.

The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up. Shepherd helps you stay ahead of the pack.

Who can help?

Your business has specific needs, and your website’s needs are just as unique. Would you trust just a generic person (or “that web guy”) to properly handle the specific needs of your website?

Your website needs people who care, not just generic maintenance. You wouldn’t go to just a general physician to help you with heart problems, so don’t trust a generic friend or person overseas to help you with your unique website care.

Shepherd has you covered.

We know the specific pieces that bring your website together to help your business meet its needs and connect best with your audience. Our team has been developing websites like yours for over 7 years, all on the same platform. We have a (un)healthy obsession with this stuff and know best how to keep your website running strong.

We know your website inside and out, either because we built it from scratch for you or because we’ve taken the time to understand you and your business.

Here’s what you get with us.

In addition to access to experts who work in websites every day, you’ll get loads of peace of mind. You’ll know that your site is always updated, backed up, and running strong. Hackers don’t stand a chance with our 24/7 security monitoring, and your monthly reports will show you the details.

Tell us more about you.

We focus on clients who understand the value their website adds to their business. To serve our clients best, we’ve made care plans available by application only.

Please select the plan below that serves you best. Fill out the short form to apply for a care plan. We’ll review your application, and if we’re a good fit, we’ll open up a spot for you and provide you with next steps.

These care plans are designed to offer you peace of mind and the assurance that you have a skilled partner who will always be by your side.

No long-term contracts. Cancel anytime.
Get these benefits with a Small Business or Enterprise plan:

Unlimited Small Tasks

Party like it’s your birthday with unlimited small tasks!

Get unlimited small tasks each month (30 minutes or less per task). Common tasks include: Content updates, Theme or stylesheet changes, Embedding 3rd-party scripts, Configuring forms, General WP questions and assistance.

Now you can have your cake and eat it too!

Uptime Monitoring

Don’t be caught with your pants down. With uptime monitoring, you never risk the embarrassment of a broken website.

If your website ever goes down, our team knows immediately and begins to take action. Uptime reliability affects your Google ranking.

Fully depend on your website knowing that Shepherd is always here for you.

Every plan gives you these benefits:

Software Upgrades

All software is vulnerable. The best defense is a good offense. Your WordPress site core software & plugins will always be up to date with the latest version available.

Daily Security Scans

It’s like a security guard for your business. Hackers hate us, but you’ll love us. Your site is monitored 24/7, with our live firewall blocking harmful attacks.

Daily Off-Site Backups

Have confidence every step of the way with consistent backups. Your website is backed up on our secure Amazon S3 cloud server and can be restored anytime.

Detailed Monthly Reports

Know your website’s health. Receive detailed reports each month showing you everything you need to know about how your website is being cared for.

WordPress Tutorial Videos

Learn how to use and get the most from your website dashboard with our video training. But be careful… you could be a website ninja in no time!

Expert Email Support

You get access to some of the most experienced website developers in all the land. If you ever have a question (or a joke), just shoot an email to your experts.